Frequently Asked Questions

GIMS (GST Invoice Management System) is a cloud-based billing and accounting platform built for Indian businesses. It helps you create GST invoices, manage inventory, track finances, and generate compliance reports — all from your browser. No installation, no accounting degree needed.

GIMS is designed for Indian small businesses including general stores, kirana shops, retail shops, GST-registered firms, composition dealers, freelancers, and service providers. It works equally well for GST-registered and non-GST businesses.

Absolutely. GIMS supports both GST and non-GST businesses. If you're not registered under GST, GIMS will automatically generate "Bill of Supply" instead of tax invoices. You can track your sales, inventory, and profit without touching any GST settings.

Yes. GIMS is a cloud-native app that works on any device with a browser — including Android phones, iPhones, tablets, laptops, and desktop computers. Your data syncs instantly across all devices. You can also install it as an app on your phone for a native experience.

Yes. GIMS generates fully GST-compliant tax invoices with proper HSN codes, GST rates (CGST, SGST, IGST), invoice numbering, and all mandatory fields required by GST law. It auto-calculates the correct tax split based on your customer's state.

Yes. You can use your phone camera or a USB barcode scanner to add products instantly during billing. GIMS reads standard barcodes and auto-fills the product details, price, and available stock.

Yes. GIMS supports recurring invoices. You can set up automatic billing cycles — monthly, quarterly, or custom intervals — for clients with fixed payments. GIMS generates and sends invoices on schedule without manual effort.

GIMS has a fast, full-screen POS mode designed for retail speed. You can search products by name, scan barcodes, or tap a product grid to build orders quickly. It supports cash, UPI, card, and credit payment modes with instant receipt generation.

Yes. GIMS auto-generates your GSTR-1 (sales return) and GSTR-3B (summary return) reports based on the invoices you've created. You can download the data as JSON files ready for direct upload to the GST portal — no re-entering data manually.

GIMS includes a smart HSN suggestion system. When you add a product, it intelligently suggests the correct HSN code, applicable GST rate, and product category. It follows the latest GST schedule and adapts based on your turnover bracket (4-digit vs 6-digit HSN rules).

Yes. If you're a composition dealer, GIMS generates Bills of Supply (instead of tax invoices) and helps you prepare CMP-08 quarterly returns. The system automatically applies composition scheme rules to your billing.

GIMS includes a compliance verification system that checks your product HSN-GST rate mappings against the current GST schedule. If any amendments are detected, you'll be notified with specific recommendations to stay compliant.

GIMS offers two plans: Monthly at ₹149/month and Yearly at ₹999/year (44% savings). Both plans include all features — unlimited invoices, POS billing, inventory management, GSTR reports, and everything else. There are no hidden charges or premium tiers.

Yes. New users get a free trial period to explore all features before committing to a subscription. No credit card is required to start your trial. You can create invoices, manage inventory, and test the full platform.

We accept UPI, credit cards, debit cards, and net banking through our secure payment gateway (PhonePe). All transactions are processed securely with industry-standard encryption.

Yes. You can cancel anytime. Monthly plans stop at the end of the current billing cycle. Yearly plans are valid until the end of the subscription period. Please refer to our refund policy for details on refund eligibility.

Yes. GIMS uses enterprise-grade cloud infrastructure with 256-bit SSL encryption, server-side security rules, and multi-factor authentication support. Your data is stored securely in the cloud and is never accessible to other users. We follow bank-grade security practices.

Yes. You can export your invoices, product lists, customer data, and reports in CSV and PDF formats at any time. Your data belongs to you, and you can take it with you whenever you need.

GIMS is primarily a cloud-based app and requires an internet connection for full functionality. However, it includes offline detection and will notify you if connectivity is lost, ensuring you don't lose any work in progress.